风险管理专家

What is your mission? 

You will help us deliver excellent service to our partner brands by performing these tasks: 

• Educating users on how to maintain security and safety while using Airbnb responsibly
• Maintain Subject Matter Expertise of Account and Content Integrity team to successfully complete core work and escalations
• Develop and maintain a comprehensive understanding of the purpose of Account and Content Integrity Team
• Investigate complex situations and potential fraud surfaced in high volume queues
• Demonstrate ability to comprehensively document investigations
• Understand our risk systems and investigate account patterns through data analysis
• Working with operational lead to support cross-functional groups to develop and enhance internal policies and tools such as increasing automation, updating policies, and fixing product loopholes, etc.
• Identify market trends and product vulnerabilities. Create data-backed recommendations to respond to trends and to reduce vulnerabilities;
• Maintaining high levels of confidentiality while performing investigations
• Demonstrate great judgement and be open to sharing what you know with others
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance, and continual improvement of the Quality Management System of TDCX.