RM 10,000 Mandarin Speaker Regional Retail Manager (Shah Alam) -Modern Conveniences Stores

Sales and Operations Management: 

• Develop and execute regional strategies to achieve sales targets and profitability goals. · Drive store-level accountability for meeting and exceeding sales targets, including driving average transaction value (ATV), conversion rates, and sales productivity metrics. 
• Ensure exceptional customer experience across all stores, driving customer satisfaction and loyalty. 
• Monitor and manage store-level operational and financial performance, including sales, gross margins, labor costs, inventory levels, shrink, and other KPIs. 
• Identify opportunities for operational improvements, such as inventory management, store layout, merchandising, and staffing levels. 
• Work collaboratively with cross-functional teams, including marketing, merchandising, supply chain, and finance to ensure effective execution of corporate initiatives.

  Team Management: 

  • Manage a team of Store Managers, providing coaching, guidance, and performance feedback to ensure that each store is achieving its sales and operational goals. 
  • Develop a culture of high-performance, accountability, and continuous improvement across all stores. 
  • Foster an inclusive and collaborative work environment, supporting employee engagement and retention. 

    Financial Management: 

    • Develop and manage the regional budget, ensuring that all expenses are managed effectively and efficiently. 
    • Monitor and manage store-level P&Ls, including sales, gross margins, labor costs, inventory levels, shrink, and other KPIs. 
    • Develop and execute regional pricing strategies, ensuring that pricing is competitive, profitable, and aligned with corporate guidelines. 
    • Manage inventory levels and turns, ensuring that stores have the right merchandise at the right time to meet customer demand. 

      Compliance and Risk Management: 

      • Ensure that all stores comply with company policies and procedures, as well as local, state, and federal regulations. 
      • Manage risk and safety issues, including security, hazardous materials, and emergency preparedness. 
      • Conduct regular audits of stores to identify potential compliance or safety issues and take appropriate action to mitigate any risks.