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RM2,500 - RM3,500 Per Month
全职
Banting, Selangor
最后机会申请此工作。
Posted 2 months ago • Closing 19 Apr 2023
最后机会申请此工作。
任职资格
- Minimum of 3 to 5 years experience in the design industry in a similar capacity.
- Can communicate fluently in Malaysia & English (Basic communication)
- Diploma or Degree in Business, Management, or equivalent.
- Can communicate confidently in front of the camera (if needed)
- Have public relations skills
- Have experience handling and serving customers
- Likeable and social people (human-people)
岗位职责
- Guide customers throughout their customer experience journey – from onboarding through to repeat orders
- Serve as the primary point of contact and develop a trusted advisor relationship with customers to ensure service/product usage achieves full value.
- Use customer data and analytics to uncover opportunities for new feature adoption, up-selling & business direction.
- Educate customers on the most recent updates and enhancements to our products/services/communities
- Act as the customers advocate, providing constant feedback with internal teams to improve the customer experience, product offerings & product/service features enhancement.
- Initiating telephone and email contact with customers to help them achieve their dreams.
好处
- KWSP, SOCSO and EIS provided
- Medical claim
- Attendance Allowance
- Company Trip
- Yearly Increment
- Yearly bonus based on performance
其它福利
- Annual Leave
- Training Provided
- Overtime Pay
- EPF / SOCSO / PCB
- Medical and Hospitalisation Leave
- 5 Working Days
- Company Trip
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