Guest Relations Officer

M Resort & Hotel Sdn Bhd

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Full Time

Mont Kiara, WP Kuala Lumpur

Posted 14 days ago • Closing 20 Aug 2022

任职资格

  • Must be able to read, speak, write, and understand the primary language used in the workplace.
  • Strive to use a polite language and well-groomed in relation with the Hotel guests, colleagues and staff.
  • Minimum one year of hotel Front Desk supervisory experience, experience in handling cash, accounting procedures, and general administrative tasks.

岗位职责

  • To provide courteous and efficient service when trying to comply with each and every guest request promptly and tactfully. Provide responsive and attentive service with relaxed efficiency by meeting and exceeding all guests’ requests.
  • Assumes at all times, a pleasing and helpful attitude towards each guest and never speaks in loud voice to others. Constantly strives to give excellent and friendly service and never speaks unnecessarily nor gossip with other employee whilst on duty about guests.
  • Escort all Executive Lounge floor guests to their rooms and brief on the lounge service. This can be done either on the way or in the room. Guest must be given a good impression by receiving a warm, friendly and firm handshake or smile with a welcome message.

好处

  • Annual Leave
  • EPF/SOCSO/PCB Contributions
  • Training Provided

其它福利

  • Annual Leave
  • Medical and Hospitalisation Leave
  • EPF / SOCSO / PCB
  • Medical Insurance
  • Training Provided
  • Allowance Provided
  • Performance Bonus
  • Overtime Pay
  • Staff Meal

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About Company

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M Resort & Hotel Sdn Bhd

Hotel / Hospitality

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About Company

jobs in M Resort & Hotel Sdn Bhd

M Resort & Hotel Sdn Bhd

Hotel / Hospitality

View Company ▶