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Full Time

Shah Alam, Selangor

少于 20 人申请此工作。你被录取的机率蛮高哦!

Posted 19 days ago • Closing 14 Aug 2022

少于 20 人申请此工作。你被录取的机率蛮高哦!

任职资格

  • At least a Diploma/Higher Diploma or Degree in any discipline
  • Must be computer literature and well versed in Microsoft office
  • Good communication skills, well versed in English, Bahasa Malaysia and/or Mandarin
  • At least 1 year of working experience in Customer Service experience.
  • Fresh graduates are encouraged to apply for junior position.

岗位职责

  • 具备较强的沟通、协调能力及交际技巧
  • 负责客户咨询、信息查询及疑难问题的解答,并确保客户满意度
  • 对客户投诉做好相应的记录,并予以解决
  • 与客户互动并负责产品维修和故障排除
  • 协助客户进行售后服务咨询,并为客户提供专业,贴心的解决方案
  • 具备良好的服务意识并礼貌地回复及接听客户电话
  • 善解人意;但以业务为导向,能够同时思考并及时给与回应
  • 具备较强的学习及适应能力,并且有良好的抗压能力
  • 有亲和力,并以一颗真诚的心协助客户解决问题

好处

  • EPF, SOCSO
  • MEDICAL CLAIM
  • BONUS

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jobs in Voxtera Marketing (M) Sdn Bhd

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