Customer Support

AIO Synergy Holdings Berhad

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Full Time

Petaling Jaya, Selangor

最后机会申请此工作。

Posted 12 days ago • Closing 14 Jul 2022

最后机会申请此工作。

任职资格

  • Responsible, positive work attitude, confident, self-motivated and well organized.
  • Proven ************* years working experience in similar industry. Fresh graduates are encourage to apply.
  • Candidate must possess own transportation.
  • Able to long working hours.
  • Must be willing to work in Petaling Jaya.
  • Highly proficient in the English and Mandarin language (written and spoken)

岗位职责

  • Work with customer care team to ensure proper customer service is being delivered.
  • Greet customer and merchant warmly and ascertain problem or reason for calling.
  • To handle all enquiries from customer and merchants, provide appropriate feedback and alternatives within the time limits.
  • Provide accurate, valid and complete information by using the right methods or tools.
  • Build sustainable relationships of trust through open and interactive communication.
  • Identify and assess customers' needs to achieve satisfaction.
  • Contribute to team effort by accomplishing related results as needed.
  • Resolve product or service problems via phone, email, mail or social media by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following-up to ensure resolution.
  • To provide support and user guidance for Company’s services and products.
  • Event coordinate & supervise.
  • Assist in any ad-hoc tasks as and when is assigned by immediate superior.

好处

•EPF、SOCSO、EIS

•Annual Leave

•Training provided

其它福利

  • Training Provided

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About Company

jobs in AIO Synergy Holdings Berhad

AIO Synergy Holdings Berhad

Customer Service / Helpdesk

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About Company

jobs in AIO Synergy Holdings Berhad

AIO Synergy Holdings Berhad

Customer Service / Helpdesk

View Company ▶