Salary Up to Rm3000 | Mandarin Speaker Telesales @ Kota Damansara |

Global Outsourcing Company

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Full Time

Petaling Jaya, Selangor

Fast Response

最后机会申请此工作。

Posted 3 months ago • Closing 6 Jul 2022

最后机会申请此工作。

此职位已关闭申请需求

关闭申请需求意味着此职位已完成招聘目的,暂时不开放申请了。
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任职资格

  • At least 2 years of experience in telesales/telemarketing or any sales position
  • Excellent leadership and interpersonal skills.
  • Good decision making and problem solving skills.
  • Attention to detail, initiative and set high standards
  • Adaptability, initiative & stress tolerance.
  • Ability to manage escalated issues / difficult customers
  • Good time management.
  • Self disciplined,determined to succeed with excellent self motivation skills.
  • Computer literate with a good knowledge of the Microsoft Office suite.
  • Able to work individually or as part of team.
  • Able to commute reliably to office base.

岗位职责

  • Ensure call center operations targets are met at both individual and team levels.
  • Review team performance according to the requirements and effectively manage any under performance or improvement requirements in a timely manner.
  • Promoting and encouraging good customer management practices / driving agents towards achieving set target and goals.
  • Monitoring, organizing and coaching team on a day-to-day basis, includes call listening.
  • Ensure that the employees follow their schedules properly as designed.
  • Handle escalated calls, complaints, questions and queries as necessary.
  • Document reports on each team member’s performance and targets.
  • Able to work under pressure.

好处

  • 12 Days Annual Leave (calculate by month)
  • 12 Days Medical Leave (calculate by month)
  • EPF
  • SOCSO
  • Training Provided

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jobs in Global Outsourcing Company

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