RM3,500 Hk Market Travel Booking Customer Support 广东话客服专员 @ (PJ) ( Spm Holder ) | May Intake| Training Provided

Global Outsourcing Company

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Full Time

Petaling Jaya, Selangor

Fresh Graduates
Fast Response

最后机会申请此工作。

Posted 3 months ago • Closing 2 Jul 2022

最后机会申请此工作。

此职位已关闭申请需求

关闭申请需求意味着此职位已完成招聘目的,暂时不开放申请了。
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任职资格

  • Minimum SPM qualification
  • Fresh Graduates are welcomed to apply.
  • Proficient in Mandarin & Cantonese is a must. Basic English is acceptable.
  • Must be able to work 24 hours rotational shifts, 5 rotational days per week including weekend & PH (9 hours per shift & 1 hour break) (Shift allowance is provided)
  • Must be able to start work on 30 May 2022!
  • Possess own transport and have no issue traveling to Ara Damansara office.

岗位职责

  • Handle incoming calls and emails to answer any questions customers might have about the reservation process.
  • Handle outbound calls to do up-selling, when appropriate, by informing customers of additional services or special packages, such as tour tickets, travel insurance, or upgraded seats/accommodations.
  • Assisting and advising customers who may be choosing from a variety of travel options.
  • Making reservations for customers based on their various requirements and budgetary allowances.
  • Checking the availability of accommodation or transportation on the customers’ desired travel dates.
  • Sorting out any issues that may arise with bookings or reservations.
  • Providing support to customers who may need to amend or cancel a reservation.
  • Other duties as assigned.

好处

  • Basic Salary : RM 2,500 + KPI Allowance (Up to RM300) + Night Shift Allowance (Up to RM700) + OT Claim (min RM10 per hour) 
  • Paid Training is provided if completed the full training session
  • Rest & Relax, Pool, Cafe facilities is available
  • EPF, SOCSO, EIS, Annual Leave, Medical Leave
  • Career Promotion: Seller Support Consultant > Product & process expert > Team Leader >Senior Team Leader > Assistant Manager > Manager > Senior Manager
  • IJP – Internal job program: Opportunity to transfer to the candidate's favorite departments (Eg. Finance, Human Resource and etc.), to accept different challenges within the company after 1 year.
  • Location: Ara Damansara (Free shuttle van is provided (nearby Ara Damansara LRT or Subang Jaya KTM), reachable by LRT station

其它福利

  • Annual Leave
  • Medical and Hospitalisation Leave
  • EPF / SOCSO / PCB
  • Training Provided
  • Allowance Provided
  • Overtime Pay
  • 5 Working Days

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Global Outsourcing Company

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About Company

jobs in Global Outsourcing Company

Global Outsourcing Company

Customer Service / Helpdesk

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