jobs in Foto-Zzoom Sdn Bhd

Customer Service

MYR3,000 - MYR3,500 Per Month
Fresh Graduates
Fast Response

此工作已有超过 40 人提交申请

Posted 4 days ago • Closing 17 Jul 2024

此工作已有超过 40 人提交申请

任职资格

  • Degree in business studies/administration/management, secretarial or equivalents
  • Proactive, resourceful, responsible, responsive, and flexible to changes in any situation
  • Excellent communication skills, both written and spoken in English & Bahasa Malaysia
  • Able to exercise a high degree of tact and professionalism when dealing with various situations
  • Strong interpersonal and management skills
  • Able to work under pressure and meeting tight deadlines
  • Able to adapt and learn new procedures/processes quickly and efficiently
  • Team Player, Positive thinker, IT literate with multi-tasking abilities
  • Flexible with working hours and working days, able to work during weekends and Public Holiday
  • Customer service & details oriented
  • Typing ability minimum 45 WPM
  • Fresh graduates are welcome to apply.

岗位职责

If you're resilient to challenges, results-driven, and profit-motivated, join our team committed to long-term success. Growth is in our DNA!

If you're someone who thrives in the face of challenges, fueled by achieving results, and driven by the pursuit of profitability, then you're the talent we're seeking to join our dynamic team committed to long-term success.Here, growth isn't merely a buzzword IT's ingrained in our DNA. We're dedicated to nurturing talent, offering opportunities, and fostering personal and professional development at every turn.

Job Responsibilities:

  • Respond promptly and professionally to customer inquiries via phone call, email, Whatsapp, Respond-io etc.
  • Provide accurate and comprehensive information about services and promotion.
  • Assist customer with placing order through DobiQueen apps or website, payment, refunds and resolving any related issues related to their purchase.
  • Handle customer complaints with patience and empathy, working to find satisfactory resolutions.
  • Escalate complex issues to the appropriate department or supervisor when necessary.
  • Follow up with customers to ensure their issues has been resolved.

好处

  • FREE laundry services
  • Birthday Leave
  • EPF SOCSO
  • Career growth opportunities
  • Employee reward system
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关于公司

jobs in Foto-Zzoom Sdn Bhd

Foto-Zzoom Sdn Bhd Foto-Zzoom Sdn Bhd is top company

客户服务 / 服务台

关于公司

jobs in Foto-Zzoom Sdn Bhd

Foto-Zzoom Sdn Bhd Foto-Zzoom Sdn Bhd is top company

客户服务 / 服务台