We are looking for someone (Preferable) with:-

Diploma or Degree holder in IT or software related fields.
Knowledge of hardware and software.
Candidate have SQL knowledge will have added advantage.
Experience in customer service.
Fluent in Mandarin (fluency in English and Bahasa Malaysia is a bonus!)
Ability to understand customer's complaints/problem about their system and provide appropriate solutions and attention.
Eager to learn and with a desire to get the job done well.
Strong skills in communication, teamwork, organization, and attention to detail.
Ability to work shifts and to adapt to changing working schedules due to operational need.
Possess teamwork spirit, positive attitude, and good discipline.
Ability to work independently, self-starter, multi-tasking, and has a deep desire to learn.
Flexibility and adaptability: must be able to work in a fast-paced, ever-changing environment and be willing to learn new technologies and tools.
We have 2 shift of working hours (Shift changes monthly between teams):
1) Monday to Friday - 9AM to 6PM.
2) Monday to Friday - 2PM to 11PM.

Ehub IT Solutions Sdn Bhd