Provide quick, accurate, and friendly service to customers via phone, email, or chat
Meet and exceed customer service metrics such as customer satisfaction, resolution time, and quality assurance
Take ownership and responsibility to get tasks and contacts completed on time and follow up with customers as needed
Work on multiple tools, tasks and ad hoc requests as operationally required to meet the team performance metrics
Represent Client platform and tools to customers, educating them to navigate and self-serve where possible
Build lasting relationships with customers, and other team members
Be reliable, be on time and come in as scheduled
Work From Home

You can connect with me directly on pooja.t@manpower.com.my OR WhatsApp me on +60 162606834 for more details.

Manpower Staffing Services (Malaysia) Sdn. Bhd.