Full Job Description

**Responsibilities**:

- Managing the operations of the Network & Systems Administration unit to ensure effective management of Fairview Education Group’s system platforms and data communication networks.
- Has overall responsibility for the effective management and operations of the Applications Support function and the ICT Helpdesk Support functions in Fairview Education Group and its subsidiaries.
- Responsible to meet all Service Level commitments made to internal customers from all schools and departments in Fairview Education Group as detailed in the Service Level Agreements.
- Responsible for providing first level ICT trouble-shooting / problem-solving assistance and ensuring an effective end-user support to both staff (administration & academic) and students, in addition to the responsibility of effective administration and operations of the IT function.
- Perform a variety of programming assignments requiring knowledge of established programming procedures and data processing requirements. (Edutech Programming)
- Maintain and modify programs.

**Requirements**:

- Possess a recognized degree in Computer Science, Multimedia, Information Technology, Instructional Technology, Electrical Engineering or equivalent
- At least two (2) years of relevant experience in managing a network / technical support team / department and 3 to 5 years of experience in network support and systems administration.

Fairview International School

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