A) Incharge of Advertising & Promotion

Assist in managing our social media platforms.
Assist in collaborating with Key Opinion Leaders (KOLs), media, advertising platforms, and influencers.
Aid in advertising jobs, such as preparing ad materials, ad spaces, and media buys, both online and offline.
Assist in planning and executing digital events and campaigns.
Analyze sales data and develop action plans based on findings.
Coordinate sponsorship and collaboration opportunities.
Generate reports on relevant aspects as needed, providing insights and recommendations.

B) Incharge of CRM

Handle customer inquiries via social media, email, and phone.
Collaborate with operations to resolve customer issues.
Track and report customer satisfaction metrics.
Conduct customer feedback surveys and implement service improvements.
Manage the CRM system, including mobile and web apps.
Provide support and resolve issues related to the website and marketing systems.

Ottotree Entertainment Sdn Bhd (Loudspeaker)