JOB HIGHLIGHTS

JOB ROLES

1. Online Marketing

To Independently Manage stores on various e-commerce platforms (e.g. Shopee, Lazada, TikTok, etc)
Crafting quality content that guides customers through their decision-making purchasing decisions
Plan, prepared, and update promotions and assortments (e.g. bundles deals, discounts, vouchers, etc)
Manage inventory to ensure stock availability and stock balancing between online and offline
Conceptualizing, budgeting, and executing marketing campaigns
Conduct competitive price checks across other online stores to understand the market and improve on sales

2. Order Management

3. Customer Service Management

Respond to customers and root-cause investigation, providing status updates and follow-through on corrective actions or giving solutions

4. Analyze and prepare weekly and monthly sales reports

5. Work closely with the internal/cross-business unit teams to ensure efficient and effective execution as well as leveraging support resources

6. Able to perform company assignments, ad-hoc functions, and related duties as and when required

COMPETENCIES REQUIRED

Proficient with communication and writing skills in Mandarin, and English (the role requires the candidate to deal with mandarin speaking clients)
Proficient with Microsoft Office Applications
Able to work in a fast-paced eCommerce environment.
Strong interest in e-commerce and entrepreneurship.
Highly independent and team player
Willingness to learn and take ownership
Focus on process improvement
Analytical Skills
Self-starter
Graphic designing and Photographer Skills are a plus

QUALIFICATIONS & EXPERIENCE

Fresh graduates are welcome
Diploma or Bachelor's degree in business, retail, e-commerce or related field
Previous working experience in e-commerce or related field will be an added advantage

Skytech E-commerce Sdn Bhd