Job Responsibility

Retail and wholesale trade managers, plan, organize, coordinate and control the operations of establishments that sell goods on a retail or wholesale basis. They are responsible for operational direction of shops, or of organizational units within shops that sell particular types of product.

Serves customers by helping them to select products.
Drives sales through engagement of customers, suggestive selling, and sharing product knowledge.
Greets and receives customers in a welcoming manner.
Responds to customers’ questions.
Directs customers by escorting them to racks and counters.
Provides outstanding customer service.
Documents sales by creating or updating customer profile records.
Manages financial transactions.
Processes payments by totaling purchases, processing checks, cash, and store or other credit and debit cards.
Alerts management of potential security issues.
Assists with inventory, including receiving and stocking merchandise.
Keeps clientele informed by notifying them of preferred customer sales and future merchandise of potential interest.
Determining product mix, stock levels and service standards;
Formulating and implementing purchasing and marketing policies, and setting prices;
Promoting and advertising the establishment’s goods and services;
Maintaining records of stock levels and financial transactions;
Undertaking budgeting for the establishment;
Controlling selection, training and supervision of staff;
Ensuring compliance with occupational health and safety regulations.

Job Requirements

Someone with common sense
Candidate must posses at least a Professional Certificate, Advanced / Higher / Graduate Diploma, Degree, Advanced Degree.
Fluent in English, Bahasa Malaysia, optionally Mandarin.
Positive attitude, passionate on collaborative teamwork, excel at interpersonal skills.
Excellent written and verbal communication skills.
Adaptable to change, able to pivot and find alternate solutions, demonstrated capability in meeting new challenges.
Good problem solving skills, able to navigate unexpected situations or conditions.
Critical observer-thinker, bringing fresh perspective and offer intuitive solutions and ideas.
Demonstrated leadership skills in driving teamwork excellence, conflict resolution.
Business-minded where applicable with entrepreneurship skill to ensure business success.
Have strong knowledge of applicable system automation, business solution softwares.

Job Benifits

KWSP
SOCSO
Medical claim included (maximum cap)
Annual and medical leave shall be in accordance with the prevailing Labour Law

Ziya Asia Sdn Bhd

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