Customer Service Coordinator (Transport/ Logistic)

Working Hours: 8.30 am - 6.00pm (Mon to Fri)

Location: Boonlay

Salary: $2500 -$3000

Duties & Responsibilities:

Receive and process job orders, preparing all necessary documentation accurately in accordance with customer specifications.
Update and maintain all relevant information in the SAP system to ensure accurate and up-to-date records.
Address and resolve customer queries promptly by coordinating with operations teams or escalating issues to immediate superiors for assistance.
Oversee the export process including warehouse activities, carrier bookings, dangerous goods packing, fumigation, and documentation.
Manage import procedures including terminal clearance, warehouse receiving, and coordinating delivery arrangements for vessel consolidation.
Liaise effectively with various stakeholders including inter-departments, customers, warehouses, carriers, transporters, and third-party vendors.
Ensure timely completion and accuracy of daily, weekly, and monthly reports, providing updates to the Department Head as required.
Assist in preparing quotations when assigned, contributing to the sales and pricing process alongside regular duties such as data entry, job creation, billing, and general administrative tasks..

Requirements:

Applicants should hold at least a GCE 'O' Level qualification and possess a minimum of 2 years of relevant experience, particularly in logistics, warehousing, and customer service.
Strong written and oral communication skills, along with demonstrated problem-solving ability, are essential for this role.
The ideal candidate should be meticulous, capable of working independently while also being a team player, and willing to work beyond standard office hours, including answering calls when necessary.

Interested applicants are strongly encouraged to send in your resume or WhatsApp wa.me/6583482126 for more details ***

To apply, please put in your details as below:

Job Applying : Customer Service Coordinator (Transport/ Logistic)

By submitting an application or your resume, you are deemed to have consented to Elitez Pte Ltd collecting, using and disclosing your personal data for the purposes stated in our privacy notice (www.elitez.asia/privacy-policy). You acknowledge that you have read, understood and agree with the terms in our privacy notice.

ELITEZ PTE LTD | EA 16C8004

TSAI PEI HUA PENNY | R1988862

Job Types: Full-time, Permanent

Salary: $2,500.00 - $3,000.00 per month

Experience:

Customer service: 1 year (Preferred)

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