Job Responsibilities:

To provide administrative support to ensure sufficient operation of the office to secure efficiency and compliance to company policies.
Handling office tasks, such as filing, generating reports and setting up for meetings. Keep stock of office supplies and place orders when necessary.
Monitoring and update daily update list for feedbacks, CCR, compliments etc.
Collaborate with CSE / CSM by conducting Patient Rights and Responsibility Refresher Training development plan complete with materials, tutorials, instructions and learning resources such as online modules and guides.
Communicating courteously with customers, patients and families, associations, team members by telephone, email, letter or face-to-face.
Attend to all walk-in enquiries. Direct patient to triage counter or registration counter if necessary.
Handle enquiries from Customer Service general email, Careline and phone call by maintain polite and professional communication.
Develop communication platform to promote the establishment and maintenance of meaningful communications and facilitate dialogues between customers, patients and families, team members, consultants and other relevant parties.

Job Requirements:

Diploma in related fields
Communication and listening Skill
Ability to multi-task, prioritize and manage time effectively
Customer orientation and ability to adapt/respond to different types of characters
Patience with positive attitude

Job Types: Full-time, Permanent

Pay: RM1,900.00 - RM2,500.00 per month

Benefits:

Schedule:

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Regency Specialist Hospital