To communicate with customers by email, live-chats or telephone.
To escalate unresolved queries to designated departments for further investigation.
To obtain and examine all relevant information to assess the validity of inquiries and to determine possible causes, and to propose appropriate solutions.
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To translate business ideas and concepts into creative visual which are able to convey clear marketing objectives.
Create designs that respond beautifully to all devices whilst demonstrating a user-centric approach
Ensure all digital creative & front-end content produced is on brand, accessible, usable & meets best practice standards and be up-to-date about the latest advertising design trend
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