Records & answer customer inquiries promptly and accurately.
Obtain relevant information to handle service inquiries effectively.
Provide excellent service in face-to-face interactions to build and enhance relationships with customers. Ensure smooth business operations and inventory control of the branch to achieve targeted sales and services.
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Build and maintain client relationships, addressing concerns promptly for satisfaction and loyalty. Systematically follow up on leads, converting prospects into sales opportunities.
Actively participate in sales training to enhance skills and stay updated on industry best practices.