- Excellent knowledge of MS Office-using appropriate computer skills and knowledge, ranging from data entry to systems analysis, to achieve work goals. ( Know about Microsoft Office and Google Sheet)
**Responsibilities**:
- Undertake the tasks of receiving calls, take messages and routing correspondence
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- Recording sales trends and liaising with account managers to develop sales strategies.
- Creating and processing orders in a timely manner, processing requests for rush orders, and reviewing pending orders and customer requests to ensure customer satisfaction.
- Managing customer accounts, following up with customers for administrative purposes, and providing troubleshooting assistance for orders, account statuses, and other problems.
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