- To handle, follow up and resolve on customer complaints.

- To ensure enquiries are handled/delivered on time.

- To liaise, work closely, build rapport (team work) with colleagues, and assist our sales personnel, other departments and branches on reservation / ticketing matters. ...

- Handle incoming and outgoing inquiries and communicate with customer with polite and confident

- Handle the customer feedback, complaint and request with systematically documented.

- Maintaining a high standard of customer services by handling all inquiries/ feedbacks in a timely manner. ...

Build a strong Travel Agent clientele base and maintain strong relationships with major Travel industry players and sales prospects, especially within the Klang Valley.

Generate and maintain customers of the travel trade segment through various sales activities like face-to-face sales calls, telephone calls, entertainment, etc.

Implement and execute all sales objectives and action plans to reach and exceed set targets (revenue) by selling all hotel rooms, Food and beverage, banquet facilities and services. ...

- Contact customers via calls or arranged meetings to discover their needs and requirements

- Prepare and present sales proposal to potential clients, highlighting the best features and qualities of the convention

- Provide customers with a list of available services and their accompanying prices and offer discounts when necessary ...

Craft customer offer and be able to manage the entire customer sales cycle, including pre-sales, post-sales, credit management etc.

Negotiate trade terms and margins with clients to achieve a win-win situation.

Maintain good business relationships with new and existing clients. ...

Working hours: 8.30am - 6pm

Salary: up to $8,000 (Depending on experiences)

Job Description ...

To manage the Sales Team in India.

Manage existing customer and develop new potential opportunities through building and promoting strong, long-lasting customer relationships by partnering with them and understanding their needs

Responsible to manage customer RFQ, check/buy off quotation for submission ...

To prepare monthly funnel, ODF and order booking along with other reports.

Also help to steer initiatives for building healthy business relations in International Market.

Should participate in achieving the targeted revenue and to ensure that the bottom-line target is met.