To take orders and reviews the delivery capability.
To document customers needs, communicate and liaise with all the concerned departmental heads and ensure customer requirement are understood and can be fulfilled.
To handle customer enquiries and consult with the concerned department if necessary.
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Meet with clients to plan and implement marketing campaigns for brand building and lead generation, aligning with overall company goals and sales targets
Help gather and analyze data to reach insights about brands, competitors, and trends
Contribute to lead-generation and customer-acquisition activities, such as sales enablement, media promotion, networking, trade shows, and events
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As Hard Rock Cafe Sales & Marketing Manager, you are responsible in the frontline/back-line of guest service for consistently meeting differing guest needs & within your assigned area of responsibility in the Hard Rock Cafe Department in the Hotel that is comprised of the Sales & Marketing section. You direct the procedural and personal dimensions of one or more work process through these subordinates. An increase in personal efficiency and effectiveness is expected when you work as a team with your subordinates, colleagues and superior and achieve common goals and targets. You will:
Excellent in problem solving and able to meet deadlines.
Communicate with Managers to evaluate work procedures, review standards, identify methods for increasing efficiency or effectiveness and respond proactively to any needs that have arisen.
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Self-motivated and be able to work independently with minimal supervision.
Assist the Manager in preparing sales report and commercial documents such as invoices and delivery orders.
Assist the Trading and Logistics departments in the securing and re-distribution of goods and materials and where necessary, liaise with the Government Departments and Logistics Companies as well as local and overseas suppliers involved.
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Assist in developing marketing strategies aligned with the broad organisational objectives and work closely with other business functions to align marketing efforts with functional business objectives.
Assist in planning and tracking marketing budget.
Plan and execute marketing campaigns to increase brand and product awareness.
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