The Learning & Development Manager coordinates and manages the implementation of hotel trainings in line with brand and hotel policies and procedures. This role develops and maintains training resources, implement systems that promote growth and development, ensuring that all promises to stake holders are delivered. He / she assists the Director of Human Resources in creating an effective and efficient operation for the Training department.
What will I be doing?
As the Learning & Development Manager, you will be responsible for performing the following tasks to the highest standards:
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Identify and source new clients and business prospects (e.g., perform outreach to cold leads via calls and emails).
Achieve sales target set for area of responsibilities and industries by building and maintaining close relationships with customers (incl. customer visits) to solicit for orders.
Negotiate tender, contract terms and condition and prepare Sales contract.
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BONA SPECS SDN BHD (BSSB) (previously known as TCH Petroleum Sdn Bhd) was incorporated in the year 2013 as a manpower service provider, Human Resources solution, training and procurement services for various industry such as construction, shipyard, marine crew, and etc. across Malaysia and Brunei.
BONA SPECS SDN BHD(BSSB) strictly adhere to QHSE policies as we believe employee health is the major assets for our company growth. To assure the best quality service that the company provide, we are very strict in selecting the highest quality personnel to join our team. Same goes to our products and services that we provide to our clients and we aimed only the best possible are being selected to ensure the highest quality products & services.
To analyse sales and customer relations reports, categorizing sales information and action plan, investigating and identifying solution to customer complaints.
To supervise and maintains outlet staff job results by coaching, counselling, and disciplining employees; planning, monitoring, and appraising job results.
To assist Manager in coordinating staffs’ schedules, including shift changes and absences.
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