Providing high-quality services and logistics solutions to clients.
Preparation of shipping documentation for ocean import/export shipments (e.g., Booking Confirmation, Bill of Lading, Packing Lists, Invoices, Insurance Documents).
Coordinating with internal and external stakeholders to ensure timely and accurate deliveries.
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In this role, you will be presented with an opportunity to learn and grow alongside the business such as building good relationships with the external and local suppliers and sourcing products to meet the needs of the business.
Accept task from the group mailbox queue and process customer request for quotes (RFQ) and customer purchase orders (PO)
Ascertain the urgency of transaction based on ETA (Estimated Time Arrival)/ Port/Type of customer. For urgent transaction, needs to be completed ASAP or highlighted to LCS if unable to be completed within the agreed timeline.
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Process customer orders and invoices accurately and efficiently
Monitor customer order backlog and pro-actively initiate expedites with the objective to meet customer request date. Pro-actively updates our customers of any relevant changes in delivery schedules.
This role involves complex and technical subjects in Healthcare, Government, Insurance, Finance, Utilities, Travel and Hospitality, 911 emergency services, Law Enforcement, Courts, and General Business.
RESPONSIBILITIES
Convey proper and accurate meaning from the source with proper clarity, tone, syntax, and grammar for both English and Mandarin/ Cantonese.
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