Monitor and lead online order fulfillment, inventory, return or exchange issues on the system in a timely manner.
Ensure and maintain an accurate product catalog (pricing, copy, imagery, etc.) on all marketplaces and own website.
Coordinate internal resources and collaborate with other departments such as operations, marketing, merchandising, Distribution center, IT support and other related departments to improve the overall efficiency of the e-commerce business and its performance.
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Create detailed drawings, renderings, and visualizations using computer-aided design (CAD) software, such as AutoCAD, SketchUp, 3ds Max or Revit to help clients visualize the proposed designs.
Maintain regular communication with clients to understand their needs, preferences, and feedback. Present design proposals, provide updates on project progress, and address any concerns or revisions requested by the client.
Collaborate closely with architects, contractors, and other professionals involved in the construction or renovation process to ensure seamless integration of interior design with overall architectural plans.
Establish supplier files and maintain comprehensive and up-to-date supplier information materials to ensure efficient supplier management.
Handle issues related to damaged, expired, and unsalable varieties, as well as manufacturers' returns and replacements.
After implementing the purchase plan, track manufacturers and provide delivery notes to the storage and transportation department for seamless logistics.
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Collaborate with operations and credit control team for collection process.
Allocating collection to the appropriate customer account and against the correct invoice(s) for affiliates & ensure proper offset of AR maintained in SAP.
To support month end reporting analysis to meet required deadline.
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