Manage a portfolio of existing and potential customers via telephone contact
Build a strong client relationship and grow accounts to their maximum potential
Coordinate with different department and act as the customer’s point of contact to ensure all queries, problem or issues are dealt with appropriately
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- Differentiate from competition by providing customer personalized approach and service through an Indoor Sales Support team set up by local station (PEN)
- Support and contribute to the commercial team objective of customer retention and development of the assigned Area Sales Development Group customers by attending to customer’s requirement and work closely with the Area Sales Staff
- Work closely with Area Sales team to provide Customer relationship management and after sales service
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