In the heart of Penang Islands vibrant capital, the Bayview Hotel Georgetown Penang combines contemporary style with an enviable central setting. You can relax in one of 340 tastefully appointed rooms and suites, and host distinguished events in sophisticated boardrooms and an elegant ballroom. The open-air Sky Bar is the perfect place to sip a cocktail as you take in panoramic rooftop views from one of the best nightspots in Penang.
to manage the walk-in reservations through the reservation system and have the ability to plan & forecast seating arrangements in advance.
He/she has to smile at all times even on the phone, as guests will be able to hear. The Guest Relations Executive needs to be polite, friendly, and well-groomed at all times. The Guest Relations Executive must be aware of our regular guests so they can address them by name, remember where
they like to sit, be aware if there are any VIPs dining in the restaurant. When the guests are leaving, they are responsible for giving them a warm good bye, invite them to join us again soon, and hold the door open for them as they leave when possible.
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The Guest Relations Executive is an integral part of the Spa and Club. This position is responsible for checking guests into and out of the Spa & Club facilities. Well-versed in current treatment offerings and spa products, the Guest Relations Executive assists guests with reservations and has the ability to advise on treatment options and packages. The Guest Relations Executive provides Club tours and assists with food & beverage service offered to guests at The Club.
We are looking for individuals who enjoy making others happy, and basic Food and Beverage Service skills and knowledge are required.
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3. To assist in attending to all issues pertaining to the guest needs and improve on areas of complaint .
4. Ultimately, an outstanding customer relationship manager will work closely with Front Office team to ensure that all staff preserves relationships with clients.
5. Maintaining profitable relationships with key customers.
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The Guest Relations Executive is an integral part of the Spa and Club. This position is responsible for checking guests into and out of the Spa & Club facilities. Well-versed in current treatment offerings and spa products, the Guest Relations Executive assists guests with reservations and has the ability to advise on treatment options and packages. The Guest Relations Executive provides Club tours and assists with food & beverage service offered to guests at The Club.
We are looking for individuals who enjoy making others happy, and basic Food and Beverage Service skills and knowledge are required.
