We are currently seeking motivated candidates to join our team as Customer Service Representatives to assist with the coordination of our education programmes. As a Customer Service Representative, you will play a vital role in ensuring the smooth administration and execution of our educational events. Your responsibilities will include managing attendee registrations, assisting with marketing and promotion efforts, and providing on-site support during events.
Main Duties:
Assist in the administration of education programmes, including coordinating logistics and scheduling.
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Responsible for overseeing daily performance of all Y.E.S. team members including but not limited to Y.E.S. facilitators, where timely feedbacks shall be delivered through quality conversation or coaching session;
Assist Y.E.S GSM to review, analysis, and make necessary approval for all special Y.E.S. program booking requests according to program capacity, labor support, attractions and restaurants availability under different attendance bands;
Collaborate with key external and/or internal work partners of various operation teams to ensure pre-arrival materials for Y.E.S. program are well prepared and on-day logistic coordination for seamless program experience;
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We are currently seeking motivated candidates to join our team as Customer Service Representatives to assist with the coordination of our education programmes. As a Customer Service Representative, you will play a vital role in ensuring the smooth administration and execution of our educational events. Your responsibilities will include managing attendee registrations, assisting with marketing and promotion efforts, and providing on-site support during events.
Main Duties:
Assist in the administration of education programmes, including coordinating logistics and scheduling.
...