Execute basic graphics and video edits as needed to enhance product presentation.
Assist with customers regarding missing/damaged items or returns.
Assist in handling returns, arranging replacements or refunds, and maintaining accurate records. Prepare reports for returns and refunds bi-weekly across all marketplaces.
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Execute basic graphics and video edits as needed to enhance product presentation.
Assist with customers regarding missing/damaged items or returns.
Assist in handling returns, arranging replacements or refunds, and maintaining accurate records. Prepare reports for returns and refunds bi-weekly across all marketplaces.
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Collaborate with cross-functional teams, including marketing, product development, and customer service, to ensure a seamless online shopping experience.
Monitor key performance indicators (KPIs) and analyze data to identify areas for improvement.
Stay up to date with industry trends and best practices in e-commerce and marketing and incorporate this knowledge into the company's e-commerce and marketing strategies.
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Plan, execute, and optimise campaigns and promotions effectively to achieve sales and marketing objectives.
Collaborating with cross-functional teams to launch impactful campaigns.
Collaborate with cross-functional teams to ensure smooth operations, from stock management to financial reporting, aligning e-commerce strategies with our broader business goals.
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