- Work close with Online Departmental Executive & WHs to liaise with customer on the online exchange, cancel items, and refund transaction, ensure all refund status and detail can be pass to approval and process timely.
- To perform related documentation (PES System & SAP System) - PO / TO / DO / GR
- Follow up product information & images, product pricing, editing and proof reading content
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- Maintain accurate system records and monitor inventory transaction to ensure sufficient stock for customers
- Handle daily and ad hoc assignments as required to ensure KPI targets are met; including driving the sales, assist on online marketing campaigns, promotion & etc
- Prepare and generate sales report to supervisor and ensure data integrity
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