Brand Activation

B2C Marketing

Event Marketing ...

- Respond to customer inquiries and feedback on social media platforms in a timely and professional manner

- Provide accurate information and solutions to customer issues or concerns

- Foster positive relationships with customers through engaging and empathetic communication ...

Exceeding customer expectation in terms of customer service & accurate information.

Working in a team to achieve the required KPI elements and SLA

REQUIREMENTS: ...

Handle and assist customers’ general inquiries via chat support system.

Taking ownership to solve challenges faced by customers and clients' partners.

Exceeding customer expectation in terms of customer service & accurate information. ...

* Quickly and efficiently resolve queries related to our products and services

* Offer clear and concise instructions and solutions, ensuring a seamless experience for users

* Gather and document user feedback to identify recurring issues and areas for improvement ...

* Quickly and efficiently resolve queries related to our products and services

* Offer clear and concise instructions and solutions, ensuring a seamless experience for users

* Gather and document user feedback to identify recurring issues and areas for improvement ...

* Effectively diagnose and troubleshoot technical issues related to platform usage

* Offer clear and concise instructions and solutions to users, ensuring a seamless experience

* Gather and document user feedback to identify recurring issues and areas for improvement ...

* Effectively diagnose and troubleshoot technical issues related to platform usage

* Offer clear and concise instructions and solutions to users, ensuring a seamless experience

* Gather and document user feedback to identify recurring issues and areas for improvement ...