Provide timely support to customers through available communication channels (inbound, outbound calls and email)

Probe & identify financial needs on service calls and pitch relevant solutions in line with client charter.

Pro-active support to customers to prevent damage to brand loyalty

Provide

outstanding customer service

to passengers, answering inquiries about flight schedules, fares, and other travel-related questions. ...

Provide

excellent customer service

to clients by answering inquiries, managing bookings, and assisting with travel arrangements. ...

Job Requirement :

Candidate must possess at least a Diploma or Degree

Fresh graduates are welcomed to apply ...

Ad hocs task by the management

Job Requirements

Requirements: ...

Ad hocs task by the management

Job Requirements

Requirements: ...

FREE shuttle service transport from LRT station to Office based on selected schedule

Handling inbound calls/emails/live chat regarding customer's general enquiries, complaints, comments, feedbacks, and other issues related to the company's products

Assist and resolve customers' inquiries with their e-hailing services, payment issues, e-hailing orders, e-hailing Apps, etc. ...

Over the last few years, we have put significant effort into our next generation cloud subscription billing platform. This is a core strategic focus and we continue to actively develop and grow this platform.

Main Responsibilities

As an experienced Customer Support Representative, you will provide our customers with product information and resolve any emerging issues that occur with accuracy and efficiency. ...

Troubleshoot and resolve customer issues, complaints and concerns effectively while maintaining a high level of customer satisfaction

Demonstrate a strong understanding of our products/services to assist customers in making informed decisions

Provide basic technical support and guide customers through troubleshooting processes for products or online services ...

Troubleshoot and resolve customer issues, complaints and concerns effectively while maintaining a high level of customer satisfaction

Demonstrate a strong understanding of our products/services to assist customers in making informed decisions

Provide basic technical support and guide customers through troubleshooting processes for products or online services ...

Over the last few years, we have put significant effort into our next generation cloud subscription billing platform. This is a core strategic focus and we continue to actively develop and grow this platform.

Main Responsibilities

As an experienced Customer Support Representative, you will provide our customers with product information and resolve any emerging issues that occur with accuracy and efficiency. ...

Nusa Jaya

,

Johor ...

FREE shuttle service transport from LRT station to Office based on selected schedule

Handling inbound calls/emails/live chat regarding customer's general enquiries, complaints, comments, feedbacks, and other issues related to the company's products

Assist and resolve customers' inquiries with their e-hailing services, payment issues, e-hailing orders, e-hailing Apps, etc. ...

Fluent in Mandarin and English

Excellent written and verbal communication skills

Must be willing to work in Manila, Philippines ...

- Communicating with customers through various channels.

- Acknowledging and resolving customer complaints.

- Knowing our products inside and out so that you can answer questions. ...

Expected salary: RM3,500 - RM4,300 per month

Be part of our client’s team as a

Customer Service Representative - (English & Mandarin Speaker)

, responsible for promptly and effectively addressing customer inquiries across various channels. Assist users with account-related issues, provide guidance on cryptocurrency trading, and collaborate with internal teams to ensure a seamless customer experience. ...

Over the last few years, we have put significant effort into our next generation cloud subscription billing platform. This is a core strategic focus and we continue to actively develop and grow this platform.

Main Responsibilities

As an experienced Customer Support Representative, you will provide our customers with product information and resolve any emerging issues that occur with accuracy and efficiency. ...

Over the last few years, we have put significant effort into our next generation cloud subscription billing platform. This is a core strategic focus and we continue to actively develop and grow this platform.

Main Responsibilities

As an experienced Customer Support Representative, you will provide our customers with product information and resolve any emerging issues that occur with accuracy and efficiency. ...

Insurance coverage for Term Life, Inpatient, Outpatient (extended to family members)

Birthday Gift

Festive Celebrations ...

Answering incoming calls, responding to live chat inquiries, and emails from customers related to digital banking products and services professionally and courteously.

Providing accurate information and resolving customer issues related to digital banking products and services.

Maintaining a high level of product knowledge to effectively support customer need ...

This is a full-time on-site role as a Customer Service Representative (Travel) - Mandarin speaker located in Cyberjaya. As a Customer Service Representative (Travel) - Mandarin speaker, you will be responsible for providing exceptional customer service and support to travelers. Your day-to-day tasks will include assisting with travel bookings, resolving customer inquiries and issues, and ensuring customer satisfaction. This position requires fluency in Mandarin and strong communication skills to effectively assist Mandarin-speaking customers.

Designation :

Customer Service Representative - Mandarin speaker ...

This is a full-time on-site role as a Customer Service Representative (Travel) - Mandarin speaker located in Cyberjaya. As a Customer Service Representative (Travel) - Mandarin speaker, you will be responsible for providing exceptional customer service and support to travelers. Your day-to-day tasks will include assisting with travel bookings, resolving customer inquiries and issues, and ensuring customer satisfaction. This position requires fluency in Mandarin and strong communication skills to effectively assist Mandarin-speaking customers.

Designation :

Customer Service Representative - Mandarin speaker ...

Exceeding customer expectation in terms of customer service & accurate information.

Working in a team to achieve the required KPI elements and SLA

Understanding scenarios, making decisions, and suggesting appropriate answers/solutions according to available resources ...