· Assist Admissions, Marketing, and Academic departments with administrative duties.

· Assist other departments to ensure smooth daily operations.

· Support management in carrying out initiatives that will help to promote the company to potential clients/students. ...

To follow through all open cases, ensure timely resolution and ensure customers are kept updated of the progress regularly.

Responsible to liaise and working closely with internal stakeholder to provide resolution back to customer within the expected timeframe.

Identifying, tracking and escalating consistent or recurring issue as required. ...

Responsible to liaise and working closely with internal stakeholder to provide resolution back to customer within the expected timeframe.

Identifying, tracking and escalating consistent or recurring issue as required.

Able to provide constructive feedback on tools, resources, procedures and guidelines to enhance workflow and the customer experience. ...

At Konew, we foster a culture of innovation, continuous improvement and collaboration. We strive to develop our talent and support life-long learning to fulfil their personal growth and career aspirations. We offer resources, competitive salary package and good benefit to our employees to keep them engaged at work. We are also committed to creating a positive working environment which value a healthy work-life balance.

To cope with our rapid expansion, we are currently looking for high caliber and passionate individuals to join our growing team.

Main Duties & Responsibilities: ...

• To follow through all open cases, ensure timely resolution and ensure customers are kept updated of the progress regularly.

• Responsible to liaise and working closely with internal stakeholder to provide resolution back to customer within the expected timeframe.

• Identifying, tracking and escalating consistent or recurring issue as required. ...

At Konew, we foster a culture of innovation, continuous improvement and collaboration. We strive to develop our talent and support life-long learning to fulfil their personal growth and career aspirations. We offer resources, competitive salary package and good benefit to our employees to keep them engaged at work. We are also committed to creating a positive working environment which value a healthy work-life balance.

To cope with our rapid expansion, we are currently looking for high caliber and passionate individuals to join our growing team.

Main Duties & Responsibilities: ...

Duration: 1 year contract (Renewable)

Working hours: 5 days work week up to 44 hours weekly including up to one weekend (day shift only)

Job Description ...

Ensure smooth daily operation of Customer Service Centres and Hotline Service

Perform other duties assigned by supervisors

To handle enquiries from members of loyalty program at members' lounge and concierge ...

Ensure comprehensive knowledge of the bank's product and services available from time to time.

To achieve referral targets set by business.

To cover Team Manager's duties in their absence and coaching to new staff. ...

Working hours : 5 days work week up to 44 hours weekly including up to one weekend (day shift only)

Job Description:

Provide on-site frontline concierge service for employee service requests/status/enquiries/feedbacks at the Employee Concierge at the 3 different working locations ...

Responsible to liaise and working closely with internal stakeholder to provide resolution back to customer within the expected timeframe.

Identifying, tracking and escalating consistent or recurring issue as required.

Able to provide constructive feedback on tools, resources, procedures and guidelines to enhance workflow and the customer experience. ...

Ensure smooth daily operation of Customer Service Centres and Hotline Service

Perform other duties assigned by supervisors

To handle enquiries from members of loyalty program at members' lounge and concierge ...

Attend to customer complaint by understand the details and track the issue in timely manner.

To follow through all open cases, ensure timely resolution and ensure customers are kept updated of the progress regularly.

Responsible to liaise and working closely with internal stakeholder to provide resolution back to customer within the expected timeframe. ...

At Konew, we foster a culture of innovation, continuous improvement and collaboration. We strive to develop our talent and support life-long learning to fulfil their personal growth and career aspirations. We offer resources, competitive salary package and good benefit to our employees to keep them engaged at work. We are also committed to creating a positive working environment which value a healthy work-life balance.

To cope with our rapid expansion, we are currently looking for high caliber and passionate individuals to join our growing team.

Main Duties & Responsibilities: ...

To follow through all open cases, ensure timely resolution and ensure customers are kept updated of the progress regularly.

Responsible to liaise and working closely with internal stakeholder to provide resolution back to customer within the expected timeframe.

Identifying, tracking and escalating consistent or recurring issue as required. ...

Position Overview:

We are seeking a motivated and customer-oriented individual to join our team as a Customer Relationship Officer. The ideal candidate will possess excellent communication skills, a passion for customer service, and the ability to build and maintain strong relationships with clients.

Responsibilities: ...

Duration: 1 year contract (Renewable)

Working hours: 5 days work week up to 44 hours weekly including up to one weekend (day shift only)

Job Description ...

Is responsible for meeting the sales goal and generating revenue. Having a focus on Commercial Leads, sales generation, customer acquisition, retention and business growth.

Is responsible for meeting the sales goal and generating revenue. Having a focus on Commercial Leads, sales generation, customer acquisition, retention and business growth.

Perks and benefits

Incentives & Travel allownaces

To follow through all open cases, ensure timely resolution and ensure customers are kept updated of the progress regularly.

Responsible to liaise and working closely with internal stakeholder to provide resolution back to customer within the expected timeframe.

Identifying, tracking and escalating consistent or recurring issue as required. ...

• To follow through all open cases, ensure timely resolution and ensure customers are kept updated of the progress regularly.

• Responsible to liaise and working closely with internal stakeholder to provide resolution back to customer within the expected timeframe.

• Identifying, tracking and escalating consistent or recurring issue as required. ...

- Support in the delivery of business-critical service to ensure that customers’ expectations are exceeded.

**Requirements**:

- Diploma and above ...

At Konew, we foster a culture of innovation, continuous improvement and collaboration. We strive to develop our talent and support life-long learning to fulfil their personal growth and career aspirations. We offer resources, competitive salary package and good benefit to our employees to keep them engaged at work. We are also committed to creating a positive working environment which value a healthy work-life balance.

To cope with our rapid expansion, we are currently looking for high caliber and passionate individuals to join our growing team.

Main Duties & Responsibilities: ...

Duration: 1 year contract (Renewable)

Working hours: 5 days work week up to 44 hours weekly including up to one weekend (day shift only)

Job Description ...

To follow through all open cases, ensure timely resolution and ensure customers are kept updated of the progress regularly.

Responsible to liaise and working closely with internal stakeholder to provide resolution back to customer within the expected timeframe.

Identifying, tracking and escalating consistent or recurring issue as required. ...

To follow through all open cases, ensure timely resolution and ensure customers are kept updated of the progress regularly.

Responsible to liaise and working closely with internal stakeholder to provide resolution back to customer within the expected timeframe.

Identifying, tracking and escalating consistent or recurring issue as required. ...

Familiarity with CRM systems and practices.

Customer orientation and ability to adapt/respond to different types of characters.

Excellent communication and presentation skills. ...

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Is responsible for meeting the sales & generating revenue. Having a focus on retention and business growth.