To take ownership in customer segmentation and targeting and involve in big data analytics and predictive modeling in order to drive for various programmes for maximizing revenue and long-term customers’ loyalty.
Formulate, develop and implement CRM strategies in collaboration with Customer Team, Trading Team, eCom Team and Partnership with the use of effective CRM analytics and monitor and stay on top of market trends and make actionable recommendations to stakeholders
Strong in presentation skill for monthly consumer reports, in order to deep-dive campaign performance against business goals and provide feedback to teams on how to optimize the campaigns for best ROI.
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Technical Support Officer (Cable Car Workshop Section) - (Ref: 240374)
Ngong Ping 360 Limited is a wholly owned subsidiary of the MTR Corporation. Its principle business is to operate the Ngong Ping Cable Car and Ngong Ping Village. Ngong Ping 360 (NP360), as a premier tourist attraction and leisure destination in Hong Kong, provides visitors with a wonderful travel experience on a different side of Hong Kong. Candidates with commitment to build a career in the Tourism & Hospitality industry are invited to apply for the following position:
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Your job scope will cover…
Managing our loyalty program and enhancing customer relationships
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You will work alongside the FATCA/CRS Specialist (based in SG) & Group FATCA/CRS team
You will support various business functions on internal and external FATCA/CRS related queries and the establishment and setup of FATCA/CRS policies and procedures.
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