- Optimize response rate and content via data analysis within the platform
- Lead and implement any SOP changes to improve efficiency and quality in providing Content support while ensuring Merchant Experience is not being compromised
- Active participation in providing inputs for performance improvements
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Manage and ensure inhouse content such as monthly promotions, brochures, and other marketing materials are completed perfectly and on time.
Uploading the content produced to social media platforms and websites by following a predetermined schedule.
Analyzing analytical data and monitoring the performance of the content that has been produced to evaluate the effectiveness of the content strategy.
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