contact centre customer service jobs in Malaysia

Showing 107 jobs results for "contact centre customer service"

 

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Contact Centre -Customer Service (UP$3000 - Central - Office Hours)- YQ Contact Centre -Customer Service (UP$3000 - Central - Office Hours)- YQ

MCi Career Services

SGD2,300 - SGD3,000 Per Month

Full Time

Singapore

  • Locations: North
  • 5.5 days Office Hours [5.25 Days (Monday to Friday) (Staggered hours between 8am – 6.30pm), alternate Saturdays (half day)]
  • AWS + Variable Bonuses ...
Posted
14 days ago
Contact Centre Executive ( Hospital Based - Contact Centre - Customer Service ) #HMN Contact Centre Executive ( Hospital Based - Contact Centre - Customer Service ) #HMN

RECRUIT EXPRESS PTE LTD

SGD3,500 - SGD4,500 Per Month

Full Time

Singapore

  • Review existing work processes/workflows, and propose continuous improvement to the processes/workflows
  • Develop and implement new operational workflows to support the department’s work
  • Manage and co-ordinate appointments of VVIP/VIP with the respective internal stakeholders to ensure that the whole medical journey is seamless ...
Posted
16 days ago
Customer Service Associate, Contact Centre Customer Service Associate, Contact Centre

BGC Group

SGD2,200 - SGD3,200 Per Month

Full Time

Singapore

  • Job Responsibilities
  • · Deliver excellent customer service to callers by understanding caller's needs
  • · Provide timely, accurate and appropriate information and assistance to address caller's enquiries ...
Posted
2 days ago
Customer Service Associate, Contact Centre Customer Service Associate, Contact Centre

BGC GROUP PTE. LTD.

SGD2,200 - SGD3,200 Per Month

Full Time

Singapore

  • · Working hour: 3 Rotating Shifts including midnight shift
  • Job Responsibilities
  • · Deliver excellent customer service to callers by understanding caller's needs ...
Posted
2 days ago
Customer Service Executive - Contact Centre Customer Service Executive - Contact Centre

OCBC Bank

Undisclosed

Full Time

Singapore

  • Provide customers' feedback to respective business partners to improve customer experience
  • Introduce and educate customers on the self-service/automated banking channels.
  • Perform after- call administration work ...
Posted
5 days ago
Customer Service Executive - Contact Centre Customer Service Executive - Contact Centre

OCBC Bank

Undisclosed

Full Time

Singapore

  • Provide customers' feedback to respective business partners to improve customer experience
  • Introduce and educate customers on the self-service/automated banking channels.
  • Perform after- call administration work ...
Posted
5 days ago
Senior - Customer Service Associate, Group Contact Centre Senior - Customer Service Associate, Group Contact Centre

BGC GROUP PTE. LTD.

SGD2,200 - SGD3,200 Per Month

Full Time

Singapore

  • Provide timely, accurate and appropriate information and assistance to address caller's enquiries
  • Book or reschedule appointments based on caller's request
  • Handle any other hotline administrative functions such as handling of emails, referral requests and emergency activation ...
Posted
2 days ago
Senior - Customer Service Associate, Group Contact Centre Senior - Customer Service Associate, Group Contact Centre

BGC Group

SGD2,200 - SGD3,200 Per Month

Full Time

Singapore

  • Book or reschedule appointments based on caller's request
  • Handle any other hotline administrative functions such as handling of emails, referral requests and emergency activation
  • Coordinate and liaise with other departments in the institutions to ensure requests are followed up and resolved ...
Posted
2 days ago
Senior - Customer Service Associate, Group Contact Centre Senior - Customer Service Associate, Group Contact Centre

BGC Group

SGD2,200 - SGD3,200 Per Month

Full Time

Singapore

  • Book or reschedule appointments based on caller's request
  • Handle any other hotline administrative functions such as handling of emails, referral requests and emergency activation
  • Coordinate and liaise with other departments in the institutions to ensure requests are followed up and resolved ...
Posted
2 days ago
Senior - Customer Service Associate, Group Contact Centre Senior - Customer Service Associate, Group Contact Centre

BGC GROUP PTE. LTD.

SGD2,200 - SGD3,200 Per Month

Full Time

Singapore

  • Provide timely, accurate and appropriate information and assistance to address caller's enquiries
  • Book or reschedule appointments based on caller's request
  • Handle any other hotline administrative functions such as handling of emails, referral requests and emergency activation ...
Posted
a day ago
Executive, Customer Care Shared Services (Contact Centre) Executive, Customer Care Shared Services (Contact Centre)

Income Insurance Limited

Undisclosed

Full Time

Singapore

  • Perform quality check and performance coaching.
  • Handle 2 nd level enquiries from backend customers†enquiries through checks and verifications against source documents and related information.
  • Investigate on complaints and mitigating measures. ...
Posted
8 days ago
Customer Service (Contact Centre) | Bank | Contract up to $3800 Customer Service (Contact Centre) | Bank | Contract up to $3800

ManpowerGroup

SGD2,800 - SGD3,800 Per Month

Full Time

Singapore

  • To consistently meet the Customer Centre targets set (KPIs) without compromising quality of service delivery
  • To ensure accuracy and compliance for all customers' requests
  • To successfully cross-sell the Bank's products and services ...
Posted
2 days ago
Bank - Customer Service - Contact Centre (Immediate Starter) Bank - Customer Service - Contact Centre (Immediate Starter)

MatchLink

Undisclosed

Full Time

KL City

  • To handle incoming calls from customers and assist them with their inquiries on products and services.
  • Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives.
  • Maintain the accuracy of all data and verify the same for all customer services. ...
Posted
5 days ago
Customer Care Specialist - Executive (Contact Centre) Customer Care Specialist - Executive (Contact Centre)

Aspire Lifestyles

Undisclosed

Full Time

Wan Chai

  • Understand the needs of customers and recommend innovative, resourceful solutions and service to difference types of requests
  • Able to consult and advise customers on travel needs and provide accurate and timely information
  • Stay up-to-date with program benefits and privileges to better fulfill customer requests ...
Posted
15 hours ago
Executive, Customer Care Shared Services (Contact Centre) Executive, Customer Care Shared Services (Contact Centre)

Income Insurance Limited

Undisclosed

Full Time

Singapore

  • Adherence to data workflows within service level agreements (SLA) and high accuracy.
  • Perform quality check and performance coaching.
  • Handle 2nd level enquiries from backend customers’ enquiries through checks and verifications against source documents and related information. ...
Posted
8 days ago
Customer Service - Banking Contact Centre - Nearby Public Transport Customer Service - Banking Contact Centre - Nearby Public Transport

ASK Resources

MYR3,000 - MYR4,000 Per Month

Full Time

Hulu Langat

  • Permanent role with full training provided
  • Attractive allowances and incentives (refer below)
  • Main responsibilities: ...
Posted
3 days ago
Customer Service Representative (Call Center) | Contract Customer Service Representative (Call Center) | Contract

ManpowerGroup

SGD2,500 - SGD2,700 Per Month

Full Time

Singapore

  • Provide initial troubleshooting and support for incidents.
  • Escalate incidents that cannot be resolved by the service desk to the appropriate Application Maintenance team and monitor progress.
  • Seek confirmation for closure from the user when resolution is provided. ...
Posted
6 days ago
WALK-IN Customer Service Executive (Contact Centre) 10 May 2024 WALK-IN Customer Service Executive (Contact Centre) 10 May 2024

OCBC Bank

Undisclosed

Full Time

KL City

  • 240000IQ
  • )
  • [Walk-in Interview] Customer Service Executive (Contact Centre) ...
Posted
2 days ago
WALK-IN Customer Service Executive (Contact Centre) 10 May 2024 WALK-IN Customer Service Executive (Contact Centre) 10 May 2024

OCBC Bank

Undisclosed

Full Time

KL City

  • Time: 9.30am - 12.00pm and 2.00pm - 4.00pm
  • Location: 3rd Floor, Menara OCBC, No.18 Jalan Tun Perak 50050 Kuala Lumpur (next to Masjid Jamek LRT station)
  • Services ...
Posted
2 days ago
Contact Centre - Customer Care Advisor (Hong Kong Base) 顧客服務顧問 Contact Centre - Customer Care Advisor (Hong Kong Base) 顧客服務顧問

Cathay Pacific Airways

Undisclosed

Full Time

Lantau Island

  • 5 Day Working Week with Flexible Patterns
  • Clear and Structured Progression Path From Day 1
  • Discounted Travel For You & Your Family ...
Posted
21 days ago
Senior - Customer Service Associate, Group Contact Centre*(4543) Senior - Customer Service Associate, Group Contact Centre*(4543)

National University Health System

Undisclosed

Full Time

Singapore

  • Registration No. 200801778C Report this job advert
  • Don’t provide your bank or credit card details when applying for jobs. What can I earn as a Customer Service Associate
  • #J-18808-Ljbffr
Posted
7 days ago
Contract Customer Service Agent, Call Centre Contract Customer Service Agent, Call Centre

RecruitFirst

Undisclosed

Full Time

Singapore

  • Ensure effective and timely follow-up as promised to customers.
  • Alert management of issues and concerns that require escalation for complete resolution.
  • Prepare effectively and accurately requests including but not limited to policy summary, ...
Posted
9 days ago
IMMEDIATE CUSTOMER CARE OFFICER (CALL CENTRE) | 1 YR CONTRACT | IMMEDIATE CUSTOMER CARE OFFICER (CALL CENTRE) | 1 YR CONTRACT |

ACHIEVE CAREER CONSULTANT PTE LTD

SGD2,300 - SGD2,300 Per Month

Full Time

Ang Mo Kio

  • 8.30am to 6pm (Mon to Fri)
  • Alternate Saturdays (Half day) 
  • - Identify customers' needs ...
Posted
4 days ago
Customer Service Agent, Call Centre (12 month contract) Customer Service Agent, Call Centre (12 month contract)

EVO OUTSOURCING SOLUTIONS PTE. LTD.

SGD3,000 - SGD4,000 Per Month

Full Time

Singapore

  • Ensure effective and timely follow-up as promised to customers.
  • Alert management of issues and concerns that require escalation for complete resolution.
  • Prepare effectively and accurately requests including but not limited to policy summary, premium paid, beneficiary information. ...
Posted
7 days ago
Mass Hiring - Customer Service Associate (Contact Centre) | Up to 3.2k Mass Hiring - Customer Service Associate (Contact Centre) | Up to 3.2k

RecruitFirst Pte Ltd

Undisclosed

Full Time

one-north

  • Job Responsibilities:
  • 1. Deliver exceptional customer service to callers by attentively addressing their needs.
  • 2. Provide prompt, accurate, and relevant information to resolve caller inquiries effectively. ...
Posted
3 days ago
Customer Service Agent, Call Centre (12 month contract) Customer Service Agent, Call Centre (12 month contract)

EVO OUTSOURCING SOLUTIONS PTE. LTD.

SGD3,000 - SGD4,000 Per Month

Full Time

Singapore

  • • Update complete and accurate information on customer interaction in the Customer Relationship Management (CRM) system.
  • • Ensure effective and timely follow-up as promised to customers.
  • • Alert management of issues and concerns that require escalation for complete resolution. ...
Posted
7 days ago
Customer Relations - Contact Center Officer (Changi Airport - Salary up to $2700) Customer Relations - Contact Center Officer (Changi Airport - Salary up to $2700)

P-SERV

SGD2,700 - SGD2,700 Per Month

Full Time

Changi

  • - Attending to customer enquiries on Rewards Program, feedback and membership account servicing across all channels
  • - Be the first contact and primary interface between all relevant stakeholders & maintain ownership of interactions throughout the lifecycle
  • - Identify and escalate issues when required & maintain effective communications with stakeholders to ensure a satisfactory resolution of the cases within a reasonable timeline ...
Posted
8 days ago
Customer Service Officer (Call Centre) | Contract Customer Service Officer (Call Centre) | Contract

ManpowerGroup

SGD2,500 - SGD2,700 Per Month

Full Time

Singapore

  • Liaise with other support teams, or product teams as required to resolve requests/issues in a timely manner.
  • Ensure proper documentation, notification, escalation, tracking and follow up of all incidents.
  • Primary responsibilities are focused on customer contact ...
Posted
9 days ago
Customer Service Officer (Call Centre) | Contract Customer Service Officer (Call Centre) | Contract

ManpowerGroup

SGD2,500 - SGD2,700 Per Month

Full Time

Singapore

  • Liaise with other support teams, or product teams as required to resolve requests/issues in a timely manner.
  • Ensure proper documentation, notification, escalation, tracking and follow up of all incidents.
  • Primary responsibilities are focused on customer contact ...
Posted
10 days ago
Customer Service (Call Center) 6 months Contract Customer Service (Call Center) 6 months Contract

MANPOWER STAFFING SERVICES (SINGAPORE) PTE LTD

SGD3,500 - SGD4,500 Per Month

Full Time

Singapore

  • Responding promptly to customer inquiries on general and transactional enquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer requests. ...
Posted
9 days ago