Face-to-face customer service to Life and General insurance policyholders

Complaint handling and escalation

Premium collections, reconciliation and banking ...

To process PB requests

General Administration task includes dispatching work.

Job Responsibilities ...

Enhancement to system and applications for Branch users;

Ensure that system design and applications meet the needs of Branch users and aligns seamlessly to the end-to-end process;

Manage projects implementation. ...

Monitor the service level agreement at branches to ensure that they achieve targets set;

Enhancement to system and applications for Branch users;

Ensure that system design and applications meet the needs of Branch users and aligns seamlessly to the end-to-end process; ...

Recruiter

Provide support and assistance in the oversight of operational efficiency of the network of branches

Job Responsibilities ...

Enhancement to system and applications for Branch users;

Ensure that system design and applications meet the needs of Branch users and aligns seamlessly to the end-to-end process;

Manage projects implementation. ...

Face-to-face customer service to Life and General insurance policyholders

Complaint handling and escalation

Premium collections, reconciliation and banking ...

To build good rapport with internal and external parties

Job requirements:

Degree or Advanced Diploma in any discipline ...

Assist in the area of agency's affairs including printing of agent name tag and name card ordering.

Prepare monthly agency manpower and active agents report and analysis.

Process and submit customer documents on additional benefits offered by Company to external parties, financial institutions, and Medical Vouchers entitlement for customer. ...