Content localization and creation support: Draft, edit and proofread high-quality English email content adapted to cultural norms and publishing industry features of English-speaking markets.
Data-driven decision making: Analyze delivery, open, click, conversion, reply and unsubscribe rates, generate reports, identify user behaviors and implement optimization strategies.
Understand customer management rules and propose improvements to relevant systems and standards.
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Communicate with customers (thru e-mails, faxes, etc.).
Manage full process of sales cycle (prepare quotation, issue Proforma Invoice/ Sales Confirmation to customers, issue shipping order to production, follow up shipment schedule, and closing).
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Testing Support: Help develop test cases and participate in User Acceptance Testing (UAT) to ensure the final product aligns with initial requirements.
Data Analysis: Use tools like Excel or basic SQL to analyze data patterns and support decision-making.
Assist in data collection, analysis, visualization and management for IT projects, ensuring data accuracy and security, and providing insights that support our consulting and business development initiatives.
Maintain project documentation, including project plans, reports, and status updates, to ensure effective communication within the team and support our consulting and business development efforts.
Stay current with the latest IT trends and technologies through research and innovation. Assist in project development and provide recommendations for improving or enhancing current projects, aligning them with our business development strategies.
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