Provide advice to related department to increase revenue generation from current business model.
Manages and coordinate multiple regional/ global accounts and lead business reviews on operation performance and review KPI to achieve requirement and enhance customer satisfaction.
Proactive for troubleshooting and provide direction for global operation team.
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Support bidding preparation process for successful RFQ process with customers.
Provide advice to related department to increase revenue generation from current business model.
Manages and coordinate multiple regional/ global accounts and lead business reviews on operation performance and review KPI to achieve requirement and enhance customer satisfaction.
...
Assist in the preparation of bids, contributing to the success of the Request for Quotation (RFQ) process with clients.
Offer guidance to relevant departments to enhance revenue generation within the existing business model.
Oversee and coordinate multiple regional/global accounts, conducting business performance reviews and analyzing Key Performance Indicators (KPIs) to meet requirements and enhance customer satisfaction.
...
Assist in the preparation of bids, contributing to the success of the Request for Quotation (RFQ) process with clients.
Offer guidance to relevant departments to enhance revenue generation within the existing business model.
Oversee and coordinate multiple regional/global accounts, conducting business performance reviews and analyzing Key Performance Indicators (KPIs) to meet requirements and enhance customer satisfaction.
...
Clementi Working Time: Monday to Friday, 8.30am – 6.09pm & Sat: 8.30am to 2.30pm Working Location: Pandan Road / Site if required Salary: $2500 - $2800 (Transport Allowance & Commission available) Job Responsibilities: The successful candidate will be responsible for handling operational matters related to after sales service as well as maintaining customer accounts through rapport building and upholding Company’s desired service standards. The main job duties include:
Operational matters related to after sales service and manpower planning: -Supervise service technicians’ performance -Handle daily deployment of service job -Ensure safety compliance -Handle administrative duties such as data entry of service dockets, stock and equipment replenishment, etc.
Service existing accounts such as fleet owners (Eg. Logistics / Transportation / Direct Fleet Owners / Workshops / Retailers) -Liaise with customers on jobs assignment and pricing matters -Solicit feedback on areas of improvement for current service standards and propose recommendations -Customer visits related to after sales service issues
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