Ensure rooms and services are correctly accounted for within guests’ statements, properly stating services provided by the hotel.
Assist guests with check-out payments or charges, accepting and recording vouchers, credits, traveller’s checks and other forms of payment, converting foreign currency at current posted rates.
Greet customers immediately with a friendly and sincere welcome with a positive and clear speaking voice, listen and understand requests, respond with appropriate actions and provide accurate information such on outlet hours, special VIP programs, events, etc.
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Process Improvement: Analyze customer feedback and trends to help develop and implement strategies that enhance overall customer satisfaction, loyalty, and experience.
Subject Matter Expertise: Maintain up-to-date knowledge of logistics operations, system updates, policies, and procedures to deliver accurate information.
Education: Minimum Diploma, A-Level, or Bachelor’s Degree in Business Administration or any related field.
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Assist in department related documents when needed
Candidate must possess at least Diploma/ Degree in Retail Management/ Logistics Management/ Supply Chain Management/Business Administration or equivalent.
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Identify and obtain correct description information necessary to decipher appropriate classification for parts.
Maintain effective working relationships and communication with all key contacts (locally, regionally, or internationally) as needed within MR.DIY, as well as across departments within the local district (at origin and destination) to assure efficient and effective execution of defined processes.
Maintain regular communication with peers, Supervisor, Purchasers, and/or Import Managers to gain and share knowledge of best practices and common challenges/opportunities.
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Please indicate your internship period (DD.MM.YYYY to DD.MM.YYYY) on your resume.
Assist in marketing operations like planning and coordination between internal and external parties ensuring smooth execution of campaign, roadshows and more.
• To assist team in planning, coordination and execution of marketing and sales events
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Track and review all spares requirements from all sources (eg: Modification Action Form (MAF), Engineering Notes (EN), Airworthiness Directive Special Inspection (ADSI/SI), Carry Forwards (CFWD), Preload Bill of Material (BOMs), Pre-Service Mod (PSM), Hard/Soft-life, etc), reviewing past trends and future demands, to ensure timely availability of spares
To inform purchasing team to cancel Purchasing Orders (PO) for requirements that are cancelled
Review frequent robbed spares from aircraft in hangars. Monitoring of frequent robbed items
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to stakeholders and local finance; enable discussion for process improvements with different organizations involved on O2C E2E processes and co-lead the execute of those plans, track progress, and measure the results.
Role Responsibilities
Lead the Asia Pacific Procure to Pay (P2P) organization, ensuring consistent operational performance management aligned with global standards and objectives.
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