Dealing with customer and supplier. (oversea & local)
Ensure that all data entry and submission paperwork is complete and accurate
Liaising with government departments and declarant agents for customs clearance purpose for any permit and / or license required by import and export (if needed).
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To assist and guide customers for the detail personal information for the arrangement procedure and consultation in the back in system.
Constantly to do follow up with customers on post protocols, after surgery/procedures and to always check with customers if there is any discomfort and to check with customers for the services understand postoperative discomfort, to explain precautions/downtime, to providecounseling and to understand customer satisfaction and service needs for hospital services.
To work closely with Korea’s team to coordinate all the customers’ arrangement and to provide all the detailed information to them.