Directd Retail & Wholesale Hiring! Full Time Retail Supervisor in Pahang, Earn up to MYR 2,700 - Ricebowl

KEY RESPONSIBILITIES:

1) Achieve targeted sales revenue and growth.

• Lead and motivate the sales assistants to meet sales targets.
• Provide guidance and support to the sales assistants in driving sales.
• Monitor and analyze sales performance of the team and take corrective actions as needed.
• Train and coach sales assistants to enhance their selling skills and product knowledge.

2) Maintain a high level of customer satisfaction and loyalty.

• Ensure exceptional customer service is provided by the sales assistants.
• Address customer feedback and resolve any issues promptly and professionally.
• Train and mentor sales assistants on providing excellent customer service.
• Foster a customer-centric culture within the store team.

3) Foster a high-performing and motivated sales team.

• Lead and supervise the sales assistants, providing guidance and support.
• Delegate tasks and responsibilities effectively among the team members.
• Conduct regular team meetings to communicate goals, initiatives, and updates.
• Coach and develop sales assistants to enhance their skills and capabilities.

4) Increase product knowledge and upselling proficiency.

• Train sales assistants on product features, specifications, and benefits.
• Guide and encourage sales assistants to upsell and cross-sell products.
• Provide ongoing product training to keep the team updated on new releases.
• Monitor and assess the sales assistants' upselling performance.

5) Enhance store appearance and product presentation.

• Ensure the implementation of visual merchandising guidelines and standards.
• Collaborate with the Assistant store operations or any related team on store layout and displays.
• Train and guide sales assistants on effective product placement and presentation.
• Regularly review and maintain attractive and impactful store displays.

6) Ensure smooth store operations and efficiency.

• Support the assistant store operations in overseeing daily operations, including opening and closing procedures.
• Assist in managing store inventory, stock replenishment, and stockroom organization.
• Collaborate with cross-functional teams to resolve operational issues promptly.
• Provide feedback and suggestions to improve store processes and procedures.

7) Provide accurate and timely sales reports.

• Track and analyze sales data to identify trends, opportunities, and areas for improvement.
• Prepare regular sales reports for the assistant store operations or senior management.
• Provide insights and recommendations to improve sales performance.
• Collaborate with the assistant store operations or operations team on sales forecasting and planning. Provide insights and recommendations to improve sales performance.

Pay: RM2,300.00 - RM2,700.00 per month

Benefits:

• Opportunities for promotion
• Professional development

Work Location: In person