全职 Manager, Leisure Jobs, in Malaysia Airlines Kuala Lumpur - Ricebowl

Reports To

Role Purpose

Key Accountability

• Lead the commercial performance of the OTA, Leisure, and Partnership & Tourism portfolio to achieve revenue, yield, and market share targets.
• Develop and execute integrated sales and distribution strategies to drive sustainable growth across all assigned segments.
• Translate market intelligence, industry trends, and competitive dynamics into actionable commercial strategies and growth opportunities.
• Build, manage, and strengthen strategic relationships with OTAs, travel agencies, tour operators, tourism authorities, convention bureaus, and key industry partners.
• Drive expansion and optimization of distribution channels to maximize commercial performance and market reach.
• Lead, develop, and inspire a high-performing sales team, ensuring strong execution discipline, accountability, and continuous capability development.
• Ensure strong cross-functional collaboration with internal departments to deliver a seamless customer and partner experience from acquisition to post-sales support.
• Drive structured performance management, including target setting, forecasting, pipeline management, and regular business reviews.
• Collaborate with internal stakeholders to align commercial priorities and ensure effective delivery of business objectives.
• Deliver timely and insightful sales performance analysis, reporting, and strategic recommendations to senior leadership to support decision-making and business planning.

Qualifications & Working Experience

• Bachelor’s degree in Business, Marketing, or a related field.
• Minimum 10 years of progressive experience in sales, commercial, or distribution roles within the airline, travel, or hospitality industry.
• Proven track record of delivering revenue growth and achieving commercial targets in competitive markets.
• Experience managing multi-segment portfolios and complex partner ecosystems.
• Strong understanding of airline distribution channels, OTA ecosystems, leisure travel segments.
• Demonstrated ability to design and execute commercial growth strategies in competitive, fast-moving markets.
• Proven ability to lead, develop, and inspire high-performing sales teams.
• Strong stakeholder management, negotiation, and relationship-building capabilities across internal and external partners.
• Strong commercial acumen with excellent analytical capability, including the ability to interpret market trends and translate insights into actionable strategies.

Personality Traits

• Highly results-driven with a strong commercial mindset.
• Strategic thinker with the ability to balance long-term growth with short-term delivery.
• Strong communicator with the ability to influence at all levels.
• Proactive, resilient, and able to operate effectively under pressure.