- Bangi, Selangor Shah Alam Selangor Malaysia
Working Location
Job Description
Responsibilities
Job Description:
1. Ensure On-Time Delivery to International / local Customers
Overseas/local customers have strict delivery schedules and contractual commitments.
An experienced supervisor can effectively coordinate picking, packing, documentation, and shipment schedules to minimize delays and maintain customer satisfaction.
2. Improve Export Compliance and Documentation Accuracy
International shipments as well as local shipments require accurate export documentation, including packing lists, commercial invoices, certificates of origin, and customs-related documents.
Experienced supervision reduces the risk of customs delays/discrepancies , shipment holds, penalties, and additional unnecessary freight costs resulting from documentation errors that might occurs.
3. Enhance Inventory and Shipment Accuracy
Incorrect shipments can lead to customer complaints, product returns, expedited replacement costs, and above all company reputational damage.
A knowledgeable supervisor can implement robust verification processes to ensure correct products, quantities, labeling, and packaging before dispatch.
4. Strengthen FG store Operations and Team Management
Supervising daily warehouse activities requires efficient leadership in manpower planning, task allocation, performance monitoring, and problem resolution.
An experienced supervisor can improve workforce productivity and ensure adherence to standard operating procedures.
5. Reduce Logistics Costs and Operational Risks
Effective shipment planning helps optimize container utilization, freight scheduling, and FG store resources.
Experienced oversight minimizes risks such as shipment damage, stock discrepancies, detention charges, and unnecessary extra emergency freight expenses.
6. Support Business Growth and Customer Expectations
As export volume increases, operational complexity grows.
An experienced supervisor can manage higher shipment output volumes while maintaining service quality and supporting the company's overall growth objectives.
7. Drive Continuous Improvement
Experienced supervisors can identify process inefficiencies, implement corrective actions, and lead continuous improvement initiatives to enhance FG store and shipping performance.
Job Requirements:
8. Education & Qualification
Diploma or Bachelor's Degree in Logistics, Supply Chain Management, Warehouse Management, Business Administration, or a related discipline.
Relevant professional certifications in Logistics, Warehouse Management, or Supply Chain Management will be an added advantage.
9. Experience
Minimum 5 years of experience in warehouse, finished goods store, logistics, or shipping operations.
At least 2 years of supervisory experience managing warehouse/store personnel.
Experience in export and import shipment coordination, preferably within a manufacturing environment.
Familiarity with international shipping requirements, customs procedures, and export documentation.
10. Technical Knowledge
Strong knowledge of warehouse management, inventory control, and finished goods handling.
Good understanding of export documentation, including Commercial Invoices, Packing Lists, Certificates of Origin, and shipping documentation requirements.
Knowledge of inventory management systems (ERP/SAP/WMS) and Microsoft Office applications.
Understanding of logistics planning, freight coordination, and transportation management.
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