- Sunway, Selangor Shah Alam Selangor Malaysia
Working Location
Job Description
Responsibilities
Key Responsibilities:
Handle online, email, and phone sales processes efficiently.
Ensure accuracy in orders and invoices to maintain customer satisfaction.
Provide basic customer service support, including answering inquiries and addressing questions.
Manage order delivery timelines to ensure prompt delivery.
Compile sales reports and monitor sales performance..
Process client invoices and manage payment transactions.
Update databases and maintain accurate customer records.
Communicate and address customer feedback effectively to enhance customer experience.
Qualifications:
Minimum Diploma/Degree qualification.
Familiarity with JDE System and proficiency in MS Office is advantageous.
Strong organizational and multitasking skills to manage various administrative tasks efficiently.
Excellent attention to detail to ensure accuracy in inventory tracking and documentation.
Good communication skills to liaise effectively with colleagues, customers, and suppliers.
Ability to work effectively both independently and as part of a team in a fast-paced environment.
Willingness to learn and adapt to new systems and processes.
Qualifications:
Minimum Diploma/Degree qualification.
Familiarity with JDE System and proficiency in MS Office is advantageous.
Strong organizational and multitasking skills to manage various administrative tasks efficiently.
Excellent attention to detail to ensure accuracy in inventory tracking and documentation.
Good communication skills to liaise effectively with colleagues, customers, and suppliers.
Ability to work effectively both independently and as part of a team in a fast-paced environment.
Willingness to learn and adapt to new systems and processes.
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