- Perai, Penang Perai Pulau Pinang Malaysia
Grand Vision World Hiring! Full Time Ecommerce Assistant in Pulau Pinang - Ricebowl
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Job Description
Responsibilities
Job Description 职位描述:
Manage customer orders received through various online platforms 管理各种在线平台收到的客户订单：SHOPEE、LAZADA、TIK TOK
Respond to inquiries and assist customers via live chat 通过实时聊天回复询问并为客户提供帮助
Investigate customer complaints on products and orders 调查客户对产品和订单的投诉
Managing the customer claim return process 管理客户索赔退货流程
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