Mfex Malaysia Sdn. Bhd. Hiring! Full Time Financial Operations Analyst-FundSettle-Order Processing in WP Kuala Lumpur - Ricebowl

MFEX, independent experts in global fund distribution, offering a complete solution for fund trading, rebates collection and delivery of fund information. Banks and other distributors of funds use MFEX to access the world's largest fund range with trading, rebates and fund information from more than 920 fund companies and ************* funds that MFEX cooperates with.

MFEX’s Head Office is in Stockholm and 9 other branches in Paris, London, Madrid, Luxembourg, Kuala Lumpur, Singapore, Geneva, Milan and Umea. The company has been experiencing strong growth for the past 5 years and went from 70 employees in 2014 to over 200 in 2019. In September 2021, MFEX joined Euroclear, one of the world's largest providers of domestic and cross-border settlement and related services for bond, equity, ETF and mutual fund transactions, creating together a new funds market utility.

Following the recent years of our rapid expansion, we invite dedicated, competent, and dynamic individuals to be part of our team in Kuala Lumpur, Malaysia to support our operations, both locally and globally.

Role Overview

The EB Operations Analyst is responsible for processing a range of specialized operational activities that may require research and investigation beyond standard procedures. The role requires a strong understanding of banking products, services, and operational processes, as well as the ability to manage complex tasks, resolve issues, and contribute to continuous improvement initiatives.

Key Responsibilities

• Process and manage specialized operational activities, ensuring accuracy and adherence to established procedures.

• Conduct research and investigations for cases that fall outside standard processes.

• Monitor and control operational processes, ensuring issues are identified and escalated appropriately.

• Handle complex or higher-risk transactions with care and in line with risk controls.

• Collaborate with the Team Leader to resolve escalations effectively.

• Contribute to the team’s continuous improvement initiatives by identifying gaps and proposing enhancements.

• Participate in problem-solving sessions and support the review and enhancement of operational procedures.

• Support or participate in projects and initiatives related to operational efficiency, quality, and process improvement.

• Provide training and coaching to team members on specific processes when required.

Skills & Experience Required

• Good knowledge of banking products, services, and operational processes.

• Prior experience in Euroclear or a back-office banking environment is preferred.

• Strong analytical and problem-solving skills.

• Ability to perform investigative work beyond standard procedures.

• Good understanding of operational risk and escalation processes.

• Strong communication and teamwork skills.

• Ability to handle multiple tasks and work under pressure.

Key Competencies

• Attention to detail and accuracy

• Risk awareness and judgment

• Problem-solving and analytical thinking

• Collaboration and teamwork

• Continuous improvement mindset

• Ability to coach and share knowledge

Requirements:

• 1-3 years of industry experience related to financial services operations with understanding of investment operations and operational excellence.

• Proficient in English with outstanding written and verbal communication skills. Proficiency in additional languages is preferred.

• Well-developed organizational and critical thinking skills to resolve complex day to day issues independently.

• Good interpersonal skills and networking abilities with sub-custodians and both internal/external departments.

• Detail oriented, excellent accuracy skills and good understanding in mutual fund and hedge fund are strongly recommended.

• Working hours:  3.00pm – 12.00am / 4.00pm – 01.00am Malaysia time.