Mindpec Solutions Hiring! Full Time Finance Service Desk Analyst in Federal Territory, Earn up to MYR 5,000 - Ricebowl

Location: Jalan Kia Peng, Kuala Lumpur
Work Mode: On-site (Monday – Friday)
Working Hours: 8:00 AM – 5:00 PM

Joining Date: 8th – 15th June 2026 (Immediate joiners preferred)

A Finance Service Desk Analyst acts as the primary point of contact for financial, accounting, or billing queries, providing support to internal employees or external clients. Responsibilities include resolving inquiries regarding AP/AR, processing invoices, maintaining accurate records, performing reconciliations, and using ITSM tools to track issues and ensure regulatory compliance.

Key Responsibilities

To provide Level 1 support to users and registered vendors on finance-related processes, including invoice verification, staff travel and claims, limit of authority (LOA) compliance, and vendor/customer master data management. The support aims to address inquiries and resolve issues at first contact, with timely escalation to relevant Level 2 support teams as required.

Required Skills & Qualifications

• Technical Skills: Proficiency in Microsoft Office (Excel) and ERP systems (e.g., SAP, Oracle, NetSuite).
• Financial Knowledge: Understanding of accounting principles and financial regulations.
• Communication: Strong interpersonal skills to effectively assist users or customers.
• Experience: Previous experience in a helpdesk, customer service, or finance support role, typically 1–3 years.
• Education: A bachelor’s degree in accounting, finance, or a related field is often required.

Pay: RM4,000.00 - RM5,000.00 per month

Benefits:

• Health insurance

Education:

• Bachelor's (Preferred)

Experience:

• Finance : 3 years (Preferred)
• Service desk: 3 years (Preferred)
• ERP: 3 years (Preferred)
• SAP: 3 years (Preferred)
• Oracle: 3 years (Preferred)

Work Location: In person