- Hong Kong Hong Kong
Ambition Hiring! Full Time Banking - Customer Service in Hong Kong - Ricebowl
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Job Description
Responsibilities
Key Responsibilities
Respond and assist in resolving disputes in a timely and fair mannger
Provide customers with a contact point to a skilled, knowledgeable officer
Responsible for the acceptance, investigation and timely resolution of complaints received
Ensure all telephone calls and/or emails and correspondence are received and answered in a timely manner
Responsible for identifying, analyzing and reporting on possible serious systemic issues
Identify and report possible preventable complaints
Temporary,Contract
Respond and assist in resolving disputes in a timely and fair mannger
Provide customers with a contact point to a skilled, knowledgeable officer
Responsible for the acceptance, investigation and timely resolution of complaints received
Ensure all telephone calls and/or emails and correspondence are received and answered in a timely manner
Responsible for identifying, analyzing and reporting on possible serious systemic issues
Identify and report possible preventable complaints
Temporary,Contract
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