Ably Digital Hiring! Full Time ServiceNow Developer- CSM - App Engine in - Ricebowl

We are supporting a growing ServiceNow delivery team working across large-scale enterprise projects in Singapore. Due to increased implementation demand, they are looking to engage an experienced ServiceNow Senior Developer with strong hands-on experience across CSM and App Engine, taking ownership of development activities across enterprise implementations.

This is an excellent opportunity for someone who enjoys working in structured project environments and contributing to high-impact digital transformation programmes.

Location: Singapore

Experience Level: 5–8+ years ServiceNow development

Core Requirement: CSM & App Engine

Engagement: Enterprise ServiceNow Delivery

Open to overseas candidates willing to relocate

️ Key Responsibilities:

• Develop and enhance ServiceNow solutions with a strong focus on CSM and App Engine

• Configure and customise workflows, business rules, catalog items, automation logic, and applications within enterprise environments

• Support integrations between ServiceNow and third-party platforms

• Work alongside architects and functional consultants to deliver scalable solutions

• Contribute to technical design discussions and implementation planning

• Identify areas for performance improvement and platform optimisation

• Provide technical guidance to junior team members where required

Required Experience:

• 5–8+ years of hands-on ServiceNow development experience

• Strong hands-on experience across Customer Service Management (CSM) and App Engine is essential

• Exposure to FSM or additional ServiceNow modules considered advantageous

• Strong scripting capability across JavaScript, Glide, Business Rules, Script Includes, Flow Designer, and App Engine Studio

• Experience working with REST/SOAP integrations and IntegrationHub

• Proven involvement in full lifecycle ServiceNow implementations

• Experience working within enterprise or consulting-led delivery teams

• Strong communication skills and ability to work with cross-functional stakeholders

Certifications (Mandatory):

• ServiceNow CSA (Certified System Administrator)

• At least one CIS certification, ideally CSM or App Engine

Additional certifications such as CAD are considered advantageous.

Why consider this role:

• Opportunity to work on enterprise-scale ServiceNow implementations

• Strong exposure to CSM and App Engine transformation programmes

• Technical collaboration with experienced architects and consultants

• Long-term project visibility and technical progression opportunities

• Opportunity to contribute to meaningful platform transformation initiatives